FAQs | Knives Now

How quickly are items expected to ship once I order?

Within 24 business hours

How will I receive my items?

Orders are shipped via the United States Postal Service.

What if there is a problem with my order?

Please feel free to contact us so we can work to correct any issue with your order.

What are your business hours?

Monday through Friday, 9am until 5pm

Are there any restrictions on the kinds of items you can ship?

At this time all items in our store can be shipped within the United States. You should always consult your local laws and regulations regarding use and ownership of purchased items.

How will I be contacted if there is a problem with my order?

We will reach out via email and let you know if there is a problem with processing your order.

What is the best way to contact you if I have questions before purchasing?

The best way to reach us is by email, at info@knivesnow.com, if you don’t receive a response within 24 hours please feel free to give us a call during our business hours.

Do you accept returns?

Non-defective merchandise returned to us for any reason will be subject to a 25% restocking fee. This policy pertains only to merchandise returned to us in its original condition and within 30 days of the invoice date. Items received after 30 days will be rated at our discretion.
See our return policy for more details.